We all know that retail is changing. Consumers now want to start their purchasing journey online at home, continue researching the product on the train into town, and then complete the purchase in-store. Combine that with the fact that shoppers now know as much as salespeople and it’s clear that retail now is pretty far … Continued

Regardless of whether you are overflowing in confidence or not, interviews for roles in the Dynamics arena can be challenging if you’re not prepared with answers to the right questions. Here are 10 commonly asked interview questions and some helpful guidance, straight from our experienced consultants. Describe a typical week in {role applied for} It’s … Continued

As you become more senior in your career, you might look back at the road you’ve taken and consider how you may have done things differently: little tips to save you time or big awakenings that helped you get where you are today. Hindsight is a wonderful thing. Here are 5 pieces of advice all … Continued

Remaining upskilled in any field can be a challenge. Within Dynamics CRM, AX, GP or Dynamics NAV the constantly evolving technology and ever-changing end-user expectations means that practitioners need up-to-the-minute knowledge and practical skills. This means Dynamics professionals require training resources that are available 24/7. Here are some of the best options if you want … Continued

If you are a Dynamics End User, there are plenty of situations where integrating your ERP and CRM system will help to simplify your pipeline and reduce your operational costs. This might mean hiring a Dynamics professional who specialises in technology integration or working with a Partner who can deliver both CRM and ERP, but … Continued

 Become CRM or Dynamics ERP certified A sure-fire way to gain vital experience is to complete external certification training for your area of speciality – Dynamics CRM, AX, NAV, GP or SL. Recognised industry certifiers such as Firebrand provide courses ranging from 2 days to 2 weeks+, with varying associated fees. In some instances, your … Continued