Skip to content

D365 Business Central Support Consultant

Technology

Dynamics 365 (D365) BC

Role

Support

Salary

€45000 ‐ €55000 per year

Location

Dublin, Ireland

Contract type

Permanent

Workplace

Hybrid

D365 Business Central Support Consultant

Up to €55k + benefits

Location: Dublin

We are seeking a Business Central Support Consultant to join our client's team. They are a prominent company with a dynamic and diverse client base both domestically and internationally. With over 15 years of experience delivering ERP projects using cutting-edge technologies, they pride themselves on our highly skilled staff and their expertise across various sectors.

The Role:

  • Troubleshoot, resolve, and escalate requests. (L1/L2)
  • Work towards achieving SLA targets.
  • Participate in customer calls.
  • Adhere to standard tools, processes, and practices as defined.
  • Review, update, and create documentation.
  • Maintain high standards of customer engagement and service.
  • Complete work-related training and learning to obtain relevant Microsoft Certifications.
  • Demonstrate a strong desire and ability to learn new platforms and technologies.
  • Collaborate with team members and team leaders to successfully deliver services.

Your Experience:

  • 3+ years in an IT Support Role or 1+ years in an ERP Support Role.
  • Dynamics Business Central knowledge
  • Completed L1/L2 support requests
  • Strong interpersonal skills with the ability to support and communicate with users at all levels.
  • Excellent English communication skills, both written and oral.

Key Role Info:

  • Based in Dublin (Citywest).
  • Flexible home working options.
  • Can gain Microsoft partner experience and certifications
  • Full-time position.
  • No domestic or international travel requirements.

If you are interested, please reach out to me- lucy.elliott@conspicuous.com