Exciting Opportunity: Head of DXP Operations

Location: Hybrid - Work from home with access to offices in London, Bristol, Manchester, or Oxford.

Salary: Up to £70k per annum (negotiable based on experience)

Hours: 35 hours per week | Contract: Permanent

About the Role:

We are seeking a dynamic Head of DXP Operations to lead and innovate in managing all operational and strategic activities for a cutting-edge Digital Experience Platform (DXP). This leadership role is pivotal in ensuring the delivery of reliable, scalable, and secure ITIL v4 services while prioritising exceptional customer experiences.

What You'll Do:

• Define and deliver a vision for the DXP platform aligned with business strategy.
• Lead a talented technical team, driving innovation and continuous improvement.
• Oversee platform operations, ensuring alignment with organisational goals and architecture.
• Manage resources, budgets, and stakeholder expectations to optimise performance.
• Develop and maintain standards, policies, and procedures to support Agile and DevOps frameworks.
• Act as the Major Incident Manager during significant service outages.

Key Skills and Experience:

• Proven leadership in digital platform management, ideally within the education or tech sectors.
• Experience managing large-scale digital transformation programs.
• Expertise in cloud-based platform development and strategic delivery.
• Strong team development and project management skills.
• Ability to manage significant budgets (six figures+).
• Excellent communication and stakeholder management abilities.

Why Join?

• Work Flexibility: A hybrid working model tailored to your needs.
• Generous Leave: 31 days + bank holidays + additional closure days.
• Wellbeing Support: Health cash plans, mental health support, and wellbeing benefits.
• Professional Growth: Access to extensive learning and development opportunities.
• Financial Support: Pension schemes, financial well-being resources, and more.

Equity, Diversity, and Inclusion:

This organisation is dedicated to creating a workplace that reflects diverse perspectives and backgrounds. We value innovation and foster a culture of belonging, where every voice is heard.

Apply Today: Step into a leadership role that makes a difference and contributes to impactful projects!