Job Opportunity: D365CE & Power Platform Support Consultant at Leading Microsoft Partner

Company:
I am working with a reputable Microsoft Partner at the forefront of technology innovation, who are dedicated to delivering exceptional solutions to their clients. With a strong focus on Microsoft Dynamics 365 Customer Engagement (D365CE), they pride themselves on providing top-tier support to businesses across various industries. The collaborative and forward-thinking team environment encourages growth, creativity, and continuous learning.

Location: Flexible hybrid working options available

Role Overview:
As a D365CE and Power Platform Support Consultant, you will play a pivotal role in ensuring the success of multiple clients' Dynamics 365 Customer Engagement implementations. You will provide expert support, troubleshooting, and guidance to clients, ensuring their systems run smoothly and deliver optimal value. This role offers a unique opportunity to work with a talented team, develop your skills in the Power Platform ecosystem, and potentially enhance your SharePoint expertise.

Responsibilities:

• Provide exceptional technical support for Dynamics 365 Customer Engagement (D365CE) and Power Platform clients.
• Collaborate with clients to understand their requirements and provide effective solutions.
• Troubleshoot and resolve issues, escalating complex cases as needed.
• Work closely with cross-functional teams to deliver timely solutions.
• Assist in Power Platform development and configuration tasks.
• Contribute to the improvement of internal processes and documentation.
• Share knowledge through training sessions and documentation creation.
• Stay up-to-date with the latest Microsoft technologies and best practices.

Qualifications:

• Solid experience with Dynamics 365 Customer Engagement (D365CE).
• Knowledge of the Power Platform, including Power Apps and Power Automate.
• SharePoint experience is a plus.
• Strong problem-solving skills and a proactive approach to issue resolution.
• Excellent communication and interpersonal skills.
• Ability to work effectively both independently and within a team.
• Previous experience in end-user support or a Microsoft Partner background is advantageous.
• Driving license and car required.

Benefits:

• Flexible hybrid working options to promote work-life balance.
• Competitive salary and comprehensive benefits package.
• Wellness events and initiatives to support your health and well-being.
• Employee Assistance Program (EAP) for personal and professional support.
• Ample opportunities for personal development and career advancement.
• Collaborative and inclusive team culture that encourages innovation.

Application Process:
If you are a dedicated professional with a passion for delivering exceptional customer support and are excited about contributing to a dynamic Microsoft Partner environment, we encourage you to apply. Please submit your updated CV outlining your relevant experience and interest in the role.

Join my client and help them in shaping the future of technology solutions and making a positive impact on businesses worldwide. Apply now and take the next step in your career journey.