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Microsoft Dynamics 365 Certification Guide for Professionals

Welcome to our Microsoft Dynamics 365 Certification Guide! Whether you're an experienced professional or just starting your career in the world of Microsoft Dynamics 365, certification can significantly enhance your skills, knowledge, and employability. This guide will help you understand the various certifications available, their benefits, and how to prepare for them.

Who Should Get Certified?

  • Technical professionals who want to demonstrate a general understanding of the applications they work with
  • Business stakeholders and others who are familiar with Dynamics 365 and want to validate their skills and experience
  • Students, recent graduates, and people changing careers who want to leverage Dynamics 365 to move to the next level
  • Professionals aiming for a promotion or switching to business from another field

Why Get Certified?

  1. Career Advancement: Microsoft Dynamics 365 certifications are widely recognized by employers and can open up new career opportunities.
  2. Enhanced Skills: Certification validates your expertise and demonstrates your commitment to staying up-to-date with the latest technologies.
  3. Increased Earning Potential: Certified professionals often command higher salaries than their non-certified counterparts.

Microsoft Dynamics 365 Certification Tracks

Microsoft offers a range of certification tracks for Dynamics 365 professionals. Depending on your role and career goals, you can choose from the following:

1. Dynamics 365 Fundamentals

Microsoft Certified: Dynamics 365 Fundamentals (MB-901): This Microsoft Dynamics 365 Certification is suitable for beginners who want to get a foundational understanding of Microsoft Dynamics 365.

Here’s how the exam is typically broken down:

  • Cloud Concepts: 15%
  • Dynamics 365 Licensing: 15%
  • Deployment and Updates: 20%
  • Microsoft Power Platform: 20%

2. Functional Consultant

Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate (MB-210): Focuses on sales processes and configuring Dynamics 365 for sales.

Here is how the exam is typically broken down:

  • Configure Sales Settings: 15%
  • Manage Leads and Opportunities: 25%
  • Core Sales Entities: 25%
  • Sales Analytics: 15%
  • Integration: 10%

Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate (MB-230): Concentrates on customer service processes and configuration.

Here is how the exam is typically broken down:

  • Case Management: 25%
  • Knowledge Management: 15%
  • Core Service Elements: 30%
  • Service Analytics: 10%
  • Integration: 10%

Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate (MB-220): Covers marketing processes and configuration in Dynamics 365.

Here is how the exam is typically broken down:

  • Marketing Applications: 20%
  • Customer Journeys: 25%
  • Lead Management: 15%
  • Event Management: 15%
  • Marketing Analytics: 15%

3. Solution Architect

Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert (PL-600): This certification is for professionals who design complex solutions that involve Dynamics 365 and Power Platform.

Here is how the exam is typically broken down:

  • Solution Envisioning and Design: 30%
  • Data Modeling: 25%
  • User Experience Design: 15%
  • Solution Deployment: 30%

4. Developer

Microsoft Certified: Power Platform Developer Associate (PL-400): Focuses on developing custom solutions using Power Platform, which includes Dynamics 365.

Here is how the exam is typically broken down:

  • Create and Configure Apps: 10%
  • Configure Business Process Automation: 20%
  • Extend the Common Data Service: 15%
  • Extend the Power Platform: 25%
  • Develop for Power BI: 15%
  • Develop for Power Apps portals: 15%

5. Administrator

Microsoft Certified: Dynamics 365 + Power Platform Administrator Associate (PL-200): This certification is for administrators responsible for configuring and managing Dynamics 365 and Power Platform environments.

Here is how the exam is typically broken down:

  • Environment Management: 25%
  • Security and Compliance: 30%
  • Application Lifecycle Management: 15%
  • Governance and Adoption: 30%

6. AI Engineer

Microsoft Certified: Dynamics 365 AI Engineer Associate (AI-900): Covers artificial intelligence concepts and how to apply them in Dynamics 365.

Here is how the exam is typically broken down:

  • AI Fundamentals: 30%
  • Machine Learning: 30%
  • Natural Language Processing: 20%
  • Computer Vision: 20%

Preparing for Certification

To succeed in your certification journey, consider the following steps:

  1. Understand the Exam Objectives: Review the official exam objectives provided by Microsoft for the certification you are targeting.
  2. Training and Study Materials: Microsoft offers official training courses, but you can also find online courses, books, and practice exams from reputable sources.
  3. Hands-On Experience: Gain practical experience by working on real projects or using virtual labs provided by Microsoft.
  4. Practice Exams: Take practice exams to assess your knowledge and identify areas where you need improvement.
  5. Join Communities: Participate in forums and online communities to connect with other professionals and learn from their experiences.
  6. Stay Updated: Dynamics 365 is continually evolving, so stay updated with the latest features and updates.

Registering for the Exam

  1. Visit the Microsoft Certification website to register for your chosen exam.
  2. Schedule your exam at a Pearson VUE testing center or take it online from the comfort of your home.


Microsoft Dynamics 365 certifications can boost your career and demonstrate your expertise to potential employers. Whether you’re a functional consultant, developer, solution architect, or administrator, there’s a certification that can help you advance in your career. Prepare diligently, and you’ll be on your way to becoming a certified Dynamics 365 professional.

If you have any questions or need further assistance, please feel free to contact us.

Good luck with your certification journey!