D365 Business Central Support Consultant
Up to €55k + benefits
Location: Dublin
We are seeking a Business Central Support Consultant to join our client's team. They are a prominent company with a dynamic and diverse client base both domestically and internationally. With over 15 years of experience delivering ERP projects using cutting-edge technologies, they pride themselves on our highly skilled staff and their expertise across various sectors.
The Role:
- Troubleshoot, resolve, and escalate requests. (L1/L2)
- Work towards achieving SLA targets.
- Participate in customer calls.
- Adhere to standard tools, processes, and practices as defined.
- Review, update, and create documentation.
- Maintain high standards of customer engagement and service.
- Complete work-related training and learning to obtain relevant Microsoft Certifications.
- Demonstrate a strong desire and ability to learn new platforms and technologies.
- Collaborate with team members and team leaders to successfully deliver services.
Your Experience:
- 3+ years in an IT Support Role or 1+ years in an ERP Support Role.
- Dynamics Business Central knowledge
- Completed L1/L2 support requests
- Strong interpersonal skills with the ability to support and communicate with users at all levels.
- Excellent English communication skills, both written and oral.
Key Role Info:
- Based in Dublin (Citywest).
- Flexible home working options.
- Can gain Microsoft partner experience and certifications
- Full-time position.
- No domestic or international travel requirements.
If you are interested, please reach out to me- lucy.elliott@conspicuous.com